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Sirenis Resort Punta Cana Casino & Aquagames VideoSirenis Punta Cana Resort Casino & Aquagames, Punta Cana, Caribbean Islands, Dominican Republic, 5*
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Reviewed September 15, via mobile Mr. Reviewed September 9, Dislike Sirenis. Reviewed August 26, via mobile Amazing! Reviewed August 24, via mobile Great place for family vacation.
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They are provided to TripAdvisor by third-party partners such as Expedia and Giata. Star rating provided by Expedia. Nearby Hotels See all nearby hotels.
Nearby Restaurants See all 2, nearby restaurants. Nearby Attractions See all 1, nearby attractions. Oct 12 Had an excellent time.
Aug 06 This waa a most dissapointing resort compared to the last resorr ww stayed at tgecExcellence.
The food was poor at best, swimming pool closed at pm each day and the room was the worat we have staywd at all our times in Canxun and Punta Cana.
Most people at the resrt felt as we did. It Wevwerecalso tricked into seeingva vacation club opportunity, we were told if we ate breakfast with a rep we would get 80dollars credit and another reservation at an upscale restaurant.
This may have been a nice place years ago but now it needs a complete make over. We strongly strongly recommend savingvyour money and staying at Excellence if you don't have kids and the Nickelodeon or Hard Rock if you do.
This was overall an awful place not up to what wecarecused too when staying in the Carribean. Finally thecemployees were nice by and large but they had little to work with.
Jul 11 Reviews are worthless. I read s and still believed I would have a great vacation. Bloody diarrhea, paramedics, sick in bed for 4 days, closed water park, entertainment staff called out Americans during a show and the crowd got nasty, don't touch water or fruit, no refrigeration used in DR.
Remember, the country is neighbor to Haiti. Enjoy your stay Customer Rating: Jun 14 First and foremost Karla and Lenny made us feel like we were at home, and made sure we had everything to make our stay enjoyable.
When we brought the party inside, we could always count on Pasqual and Evelyn to keep a smile on our face and cold drink in our hand.
He made sure we always had the best seats in the house for the wonderful shows. We can't wait for our next trip to the Dominican Republic!!!!
Jun 12 I would encourage all people who travel their hard working money to NOT go to this resort. The food was terrible.
The cleanliness of the pool was terrible. The resot actually had no running water for a day and a half. They make customers feel stupid when questions arise.
If I knew how to get a porion of my money back, I would do so. There literally is ONE bar open in the lobby in the evening. There also are two others if you have a "restaurant" visit scheduled but no place to sit if you do not.
The staff actually refused me a conversation with the manager. The speak the truth. Take your own playing cards. That is all there is to do in the evenings.
Every table and chair was filled with people playing cards because they were bored out of their minds. May 24 We had two switch rooms because our first room was completely disgusting.
The toilet didn't work at all. The room was very old and everything was gross. After complaining enough they moved us to a new room. It was one of their updated rooms but it wasn't updated.
The shower had mold in it, and again the toilet or the sink didn't work. The whole resort speaks Spanish and very few people here speak English.
I found it so hard to talk to people there or tell them my concerns. We knew they couldn't understand us anyways. We went on an excursion and it was awful!
The first shuttle picks us up and drops everyone on the bus in the middle of a town. Of course they don't speak English so we have no clue what's going on.
We were stuck there for 45 minutes before another bus picks us up. Then we get to where we are supposed to get our boat and our tour guide or doesn't speak English is arguing with the guy at the dock.
It was very scary for us and our kids. Once we got on the boat the rest of the excursion was great until the ride home. We get on a bus to go back to our hotel and the driver picks up random hotel workers and drops them off places for money.
All while my family including kids are on the bus. It was very inappropriate. We were over an hour and a half late because of this so we missed our reservation for dinner.
Honestly the trip in a whole was horrible. I will never got back there again. I need to make sure I do a better job at researching the place we are staying because I wouldn't recommend that resort or any excursions to anyone.
May 23 We recently stayed at Sirenis Resort. Our room needed updating.. The bathroom on the third floor leaked into our bathroom requiring two separate visits from imaintenance.
The maid service was great the first day, however they neglected to provide washcloths daily. The coffee station was not restocked with milk substitute.
Used glassware was never replaced. The pool was dirty and a light fixture was hanging loose in the pool. The pool was too small for the crowd.
There was no adult pool and children hung around the swim up bar. The lounge chairs should have been hosed off daily, due to the bird excrement on them.
The beach towels were too small to cover the dirty lounge chairs! The aquacenter was closed two days during our stay.
The nightly shows are enjoyable. The buffet staff worked hard to meet our needs. We were only permitted to make reservation at 2 restaurants which was not as advertised We were asked several times to take a tour of the grounds to sell us a membership.
We were not interested. We would not go back to this resort! We are very disappointed! We didn't make it up been to the Island 5 times first and last time ever to a Sirenis.
I do not recomment Sirenis for vacations. Prefer other other in Punta Cana. Room was very nicely decorated. Good to have soda, beer and cold water stocked in the refridgerator.
Davide C, Sun Aug 26 The staff there is also very friendly. You are very lucky if you get to meet Jimmy and Gysel concierge and the waitress Giovanna!
The rooms are very clean and so is the beach. I would definitely go back! Have a good trip! And was pleasantly surprised after we got there.
We had a great family suit after remodeling with the nice king bed. Kids stay separate and were sleeping on a sofa. We were able to separate our rooms with kids by sliding doors.
The minus is the sofa, my kids were sleeping on. It wasn't in the best shape and wasn't comfortable as I would expect but kids were sleeping well.
I hope they are going to update it soon. The territory was great and clean. Lots of palm trees on a beach.
Nice pool for kids. The food was OK. Nothing special but we were always able to find something for everyone.
The biggest plus is stuff! The special Thanks to Franklyn, he was our butler. Everything I asked him he did. He was very attentive and helpful.
Not all stuff does speak English well.